Privacy Policy - Hidden Antiques

Last Updated: January 1, 2025

Welcome to Hidden Antiques's Privacy Policy. This document outlines how we collect, use, protect, and disclose information when you use our website or services. We are committed to protecting your privacy and handling your data in a transparent and secure manner.

1. Data Collection

We collect the following types of information:

Personal Information

Name
Email address
Phone number (if provided)
Shipping and billing addresses
Payment information (we do not store complete credit card details)

Automatically Collected Information

IP address
Browser type and version
Device information
Pages visited and time spent
Referral sources
Cookies and similar technologies

2. Data Usage

We use your information for the following purposes:

Processing and fulfilling your orders
Managing your account and providing customer support
Communicating with you about orders, products, and services
Sending marketing communications (with your consent)
Improving our website and products
Preventing fraud and enhancing security
Complying with legal obligations

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

3. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure Socket Layer (SSL) technology for all transactions
Encryption of sensitive data
Regular security assessments
Limited access to personal information
Physical, electronic, and procedural safeguards

While we take all reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

4. Third-Party Sharing

We may share your information with the following third parties:

Payment processors to process your payments
Shipping and delivery partners to fulfill orders
Email marketing services to manage our communications
Analytics providers to improve our website
Service providers who assist with our business operations

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to not disclose or use it for any other purpose.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Right to access: You can request copies of your personal information.
Right to rectification: You can request that we correct inaccurate or complete incomplete information.
Right to erasure: You can request that we delete your personal information in certain circumstances.
Right to restrict processing: You can request that we limit the processing of your information.
Right to data portability: You can request that we transfer your information to another organization or directly to you.
Right to object: You can object to our processing of your personal information.
Rights related to automated decision-making: You have rights related to any automated decision-making that has a legal or significant effect on you.

6. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Types of Cookies We Use

Essential cookies: Necessary for the website to function properly.
Preference cookies: Enable the website to remember your preferences.
Analytics cookies: Help us understand how visitors interact with our website.
Marketing cookies: Used to track visitors across websites to display relevant advertisements.

You can control and manage cookies through your browser settings. However, please note that removing or blocking certain cookies may impact your experience on our website.

For more information about how we use cookies, please see our Cookie Settings where you can also adjust your preferences.

7. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hiddenantiques.co.uk@gmail.com